Fusion 2016 Agenda ~ Thursday
7:00 - 7:55 am
Breakfast, Registration and Networking
8:00 - 8:20 am
8:25 - 9:15 am
Entrepreneurship and IT Transformation: Can They Co-Exist in a Third Generation Family Owned Business?
Rick Boelter, President, Boelter Beverage Group, leads a rapidly growing family-owned business founded in Milwaukee in 1929. Mr. Boelter will share his experiences on how an entrepreneurial culture that fueled growth and helped the company his grandfather established diversify, also challenges the company as it grows. Joined by Boelter Companies’ CTO, Donald Hook, this discussion will explore how Boetler deploys technology to drive revenue while delivering value to customers and the business. The challenge is to keep true to the company’s culture and ability to offer flexibility and personal touch to its customers, while standardizing for productivity and scale. With four divisions serving every aspect of the restaurant supply, hospitality, and beverage industries, Mr. Hook will discuss the company’s business technology transformation.
9:15 - 9:35 am
9:40 - 10:30 am
Business & IT Alignment: Evolving vs Responding
We’ve heard about business and IT alignment for years -- and the competitive and time sensitive landscape that is at the core of IT. “IT needs to align with the business.” “IT isn’t providing what we need, so we have to go elsewhere.” “We need it right now!” Sound familiar? This session will cover how we’re seeing organizations overcome some of these challenges, bridging the gap between business units and evolving IT into a manageable business portfolio that allows the organization to make more informed decisions based on value and risk.
The panel discussion will be moderated by Peter Kraatz, National Practice Director of Cloud Service Management at Datalink, and feature leaders from local area IT organizations.
10:40 - 11:30 am
Responding To A Customer Revolution – From Digital to Cognitive Enterprise
In the age of the digital enterprise, customers have extremely high expectations regarding every aspect of their “journey” with an enterprise’s products or services. From the gathering of information, purchasing, using, servicing or recommending a new product or service, customers expect the process to be relevant, timely and simple. Customers expect a well-choreographed experience across all channels and their enabling technologies. And, that just today’s expectation. The cognitive enterprise is right around the corner. Its ability to anticipate and adapt to customer behaviors will significantly improve the human condition across many fronts.
11:30 - 12:30 pm
Lunch and Networking
12:40 - 1:30 pm
Collaboration: Platform for Accelerating Change
How people communicate is at the core of every business process, every innovation, and every client transaction. The world of bots, deep API integration, and communication mashups is upon us but most companies are living in a world of email, phone calls, and portals. Companies that learn to leverage technology to communicate in new and more impactful ways will have a competitive advantage in the coming years. In this session, Nathan Coutinho will discuss what is possible today and how companies can get started on this journey.
1:30 - 1:50 pm
1:55 - 2:45 pm
Success and Leadership in a Post-Digital World
Success and leadership in a post-digital world. What happens next after you have analytics, the mobile app and the quasi-agile organization?
2:50 - 3:40 pm
Moneyball Methods Come to Cybersecurity: How Do the Pros Do It?
Finance, insurance and the public sector are among the most-targeted organizations for cyber attacks. Security companies are also on that list. How do they protect themselves from attacks? Come learn how Symantec defends itself from constant attacks across all vectors. Joel Fulton, Deputy Chief Security Officer for Symantec will discuss the newest “moneyball” techniques for predicting cyber attacks as well as mitigating them. New predictive algorithms are enabling a whole new way of evaluating the effectiveness of security protections before attacks occur.
Joel Fulton will be joined in this discussion by moderators Tony Sheridan, the Chief Information Security Officer for CUNA Mutual Group, a leading investment and insurance partner for millions of customers, and Bob Turner, the Chief Information Security Officer for UW Madison.
Together, they will share their latest thoughts, methods, and concerns with us at Fusion 2016.